Terms and Conditions

Last updated: October 3, 2025

Contact Information

Med Admin

5 Chome-25-14 Hongo, Bunkyo City, Tokyo 113-0033, Japan

Phone: +81 3-3811-3188

Email: info@quindermere.com

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Med Admin regarding your use of our website, services, and related offerings. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with all provisions of these Terms and Conditions, you are not authorized to access or use our website or services. These terms supplement and incorporate our Terms of Service, Privacy Policy, and other applicable policies.

User Obligations and Responsibilities

1. Compliance with Laws and Regulations

You agree to comply with all applicable local, national, and international laws, regulations, and ordinances when using our services. This includes but is not limited to:

  • a) Healthcare regulations and standards applicable to your medical practice
  • b) Data protection and privacy laws, including HIPAA and Japanese privacy regulations
  • c) Professional licensing and certification requirements
  • d) Financial and billing regulations relevant to healthcare services
  • e) Export control and international trade laws if applicable

2. Prohibited Activities and Behaviors

You expressly agree not to engage in any of the following prohibited activities:

  • Attempting to circumvent security measures or access restricted areas
  • Engaging in fraudulent activities or misrepresenting information
  • Harassing, threatening, or causing harm to other users or our staff
  • Uploading or transmitting malicious code, viruses, or harmful software
  • Violating intellectual property rights or confidentiality obligations
  • Using automated systems to access our services without authorization

3. Content Guidelines and Restrictions

Any content you submit or communicate through our services must be professional, accurate, and appropriate. You must not submit content that is defamatory, offensive, discriminatory, or violates the rights of others. We reserve the right to remove any content that violates these guidelines.

4. Age Restrictions and Requirements

Our services are intended for use by adults who are at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent that you meet these age requirements and have the legal capacity to enter into binding agreements.

Professional Responsibilities

1. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Med Admin, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights. This indemnification obligation survives termination of your use of our services.

2. Privacy and Data Protection

You are responsible for ensuring that any personal or protected health information you handle through our services complies with applicable privacy laws. You must maintain appropriate safeguards and obtain necessary consents for data processing. We provide tools to support compliance, but ultimate responsibility rests with you as the healthcare provider.

3. Third-Party Interactions

Our services may facilitate interactions with third parties such as insurance providers, payment processors, or other service vendors. You are responsible for your relationships with these third parties. We are not liable for the actions, omissions, or services provided by third parties, and any disputes should be resolved directly with them.

Disclaimers and Limitations of Liability

1. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of uninterrupted or error-free service
  • Warranties regarding the accuracy or reliability of information
  • Warranties that defects will be corrected promptly

While we strive to provide high-quality services, we cannot guarantee specific outcomes or results from using our medical office management solutions.

2. Limitation of Liability

To the maximum extent permitted by applicable law, Med Admin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Damage to goodwill or reputation

Our total liability for any claims arising from or related to these terms or our services shall not exceed the fees paid by you to us in the twelve months preceding the claim.

3. Exclusion of Consequential Damages

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law. These limitations apply regardless of the legal theory on which claims are based.

4. Force Majeure Provisions

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of war, labor disputes, governmental actions, internet disruptions, or other force majeure events. Our obligations will be suspended during the period such circumstances persist.

Legal Information and Dispute Resolution

1. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Tokyo, Japan, for the resolution of any disputes arising from these terms or your use of our services.

2. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising from these terms, both parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail to resolve the dispute within thirty days, either party may pursue formal dispute resolution through mediation or arbitration as mutually agreed, or through litigation in the appropriate courts.

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

4. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through prominent notice on our website or via email to registered users at least thirty days before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the modified terms.

5. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any service-specific agreements, constitute the entire agreement between you and Med Admin regarding your use of our services. These terms supersede all prior or contemporaneous communications, whether oral or written, regarding the subject matter.

6. Waiver and Assignment

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction.

Acknowledgment

By using our website and services, you acknowledge that you have read these Terms and Conditions in their entirety, understand them, and agree to be bound by all provisions. You also acknowledge that these terms may be updated from time to time and that it is your responsibility to review them periodically for changes.

Contact Information

For questions regarding these Terms and Conditions, please contact our legal department:

Med Admin - Legal Department

5 Chome-25-14 Hongo, Bunkyo City, Tokyo 113-0033, Japan

Phone: +81 3-3811-3188

Email: info@quindermere.com